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28 April 2021| Customer Loyalty Program
Building customer loyalty is important for a number of reasons. It is proved in 2021!!! Am I right? Returning customers from a vast majority of sales for any retail shop. this gives more reason to retailers to offer a satisfying experience to customer whenever they visit the store or buying something online from them.
So, that’s why retailers offer a traditionally by giving out discounts, new offers etc. However, the new digitally driven world calls for better and smarter tools to enhance customer satisfaction and increasing your profit too. After pandemic, every retailer is facing issues of selling their products, so Customer loyalty program is the best option to retain customers and meet new customers. The best and cost-effective way to increase your sales by the loyalty program, It will help you grow your business and sale faster than others. A Customer loyalty program isn’t for only short term marketing strategy, but it’s long term marketing strategy who makes purchases and loyal with your brand and product on regular basis.
Have you thought about what is a customer loyalty program and how it’s work? Let’s have talk about our customer loyalty program..
Customer loyalty program is marketing strategy that reward the customer who make buying and engage with your product and make your customer happy by rewards. These rewards can include so many types like discount, Points redeemable towards purchase, Happy hours scheme, Offer, Free Product etc. It is proved that mostly 65% of loyal customers spend money on one product and services then new customers and most of the new customers coming from references. Take care of your customers and check your loyal customers who’ll have buy your products regularly through software and make your loyal customers happy and reward them.
How to start loyalty program? Don’t worry, i will help you!
1) Know Your Customers- what they want
2) Collect customers data properly
3) Track your customer’s behavior
4) Promote through Social Media
5) Use Loyalty Program Software
6) Build more relation with Customers
Well, Let’s have look at some importance of customer loyalty to a business:
Repeat your Business
Meet New Customers
Reduce Marketing Cost
Improve Brand Image
Honest and loyal Feedback
Loyal Customer Protect your business from your competitors
There are so many ways to start your customer loyalty by engaging your customers and encouraging to visit again and give referrals to their friends and family. Here are few features of our loyalty program.
1)The Points Program :
Customer Loyalty Program can be set in many types of ways but most popular customer loyalty program rewards customer through point system. This type of program focuses on rewarding customer for every purchase and these points can be used on future purchase. In short the more points that you have, the greater the rewards. Loyalty members can then check their rewards through SMS or else WhatsApp.
Happy Customers! Happy Business!
2) Customer Referral Program:
If you can keep regular customers in your shop, then you won’t have have to focus on bringing new one. Your existing customer will help you to bring new customers. They will naturally tell their friends and family about your brand. Earlier i said, approx 85% new customers come from references. It is good marketing tactic that seek to encourage existing customer to recommend your brand/ product to their friends, family and colleagues. One of the most cost-effective marketing strategies to using your current customers to meet new one. your existing customer earns some point which they used on next shopping.
3) Gift voucher:
A gift voucher is a good way to keep your customers to buying something and spending money in you store. The gift voucher can be a convenient and useful substitute for cash and want to give a gift to someone else so it will be increased your sales and meet a new customer.
4) Offer and Discount:
Set offer and discount in our software like different kind of offers, buy one get one offer, give some coupon code, scheme point, happy hours scheme. Also, we allowed special discount to your regular customer so it can be useful to increase your sales as well as profit. Notify them about every offers and special discount through SMS and WhatsApp marketing.
Customer loyalty program doesn’t need to be a big project. IF you need to reach out to your customer and build more strong relationship with them, you will need to proper data about customers behavior’s and buying habit with help of proper and advanced POS software. IF you are interested for run your own loyalty program, we will help you in our software. Our POS software will lend you a helping hand for completing the process and cover all your business-related problems and projects with a very simple way with amazing features like Accounting, Billing, Inventory management, CRM, Customer Loyalty Program, Mobile App, and many more. In Our software you can run a customer loyalty program so smoothly, you will find accurate customer data with accurate insights of customer behaviors and trends.
Looking for an effective loyalty program? Then Contact us: wwww.alphaebarcode.com
Thank you for reading 🙂 🙂